FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from US warehouses. Accessories are shipped from Chinese warehouses

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received within 3-6 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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Customer Reviews

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DeSean Wilford

Great Buy VERY Satisfied!!!! Keep up the good Business..

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Stephen Grant
Good battery performance, good price, good service

The battery is new and long term performance is an unknown, but so far it is performing very well. Had it out for two rides of 22 and 25 miles, both with a significant climb on the first leg, still had 60% remaining at the end of the ride. Very good pricing and quick shipping. There was a $10.00 transaction fee that I did not expect for clearing the purchase through England, the only negative in the entire experience. It will be interesting to see how the battery performs over the long term.