Parcel can not be shipped to any island address,Las Vegas,Haiwai,or any PO BOX address.

Please read the instruction manual carefully after received the package, this will help you to use the product effectively.
Battery delivery cost much more than ordinary goods, in order to reduce the return shipping cost, please make sure: battery and motor should have the same voltage.e.g.36V10Ah vs 36V350W,48V15Ah vs 48V350W.

Important notice for recycling of used batteries& motor kits

As a professional battery distributor, we strictly abide by local laws and regulations to ensure battery quality, transportation and storage safety, environmental protection.
According to the battery regulation, batteries must not be disposed of with household ordinary waste.
Consumers are obliged to dispose of the used batteries to the professional recycling agency for proper disposal. They must not be arbitrarily throw into the trash. Please protect the environment! 

FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from US warehouses. Accessories are shipped from Chinese warehouses

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received within 3-6 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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