If you are not entirely satisfied with your purchase, we're here to help.If your expectations have not been met, we would love to hear from you to make it right.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
A refund will be issued within 3 working days after we received the return package.
To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product is in its original packaging
The product isn't used or damaged
You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN) and Return address, contact us by email: firstname.lastname@example.org
Please send the package to us within three working days after initiating the return request.
Shipping fee about return package
Customers need to pay the shipping fee for the return package. The cost of express delivery depends on the courier company you choose.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from YOSEPOWER.
If you received a damaged product, please notify us immediately for assistance.
If you have any questions about our Returns and Refunds Policy, please contact us by email: email@example.com